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Registration

To bid at an auction, you must register. It’s fast, easy, free and without any obligation. By registering, you are representing that you have read and agree to all Shipping and Sales Conditions, including that you are at least 21 years of age and are registering with true and correct information.

Right to Determine Eligibility to Bid

Brentwood Wine Company reserves the right to utilize reasonable means to determine that you are eligible to bid and will follow the rules of this auction. Brentwood Wine Company will likewise endeavor to protect members’ privacy, and to ensure auctions are conducted in a fair, impartial manner.

Commitment to Buy

A bid is considered your commitment to buy. If you win an auction, you have agreed to buy the wine. If you feel your bid was accepted accidentally, contact us immediately! If you submit a bid, this is considered your acceptance of all auction rules, including your understanding of the Buyer’s Premium.

A request to cancel your bid following the auction close due to lack of awareness or understanding of all auction rules may warrant the forfeiture of future bidding capabilities.

Payment

Due to the nature of our business, our formal terms for wine won at an auction is payment in full within 2 business days of billing. Billing will consist of an email invoice generally sent within the first 24 hours of auction close detailing items won and associated costs. We prefer a credit card be on file against which we can post the charges.

Customers who make larger purchases on a regular basis may also opt to pay by wire transfer. Failure to meet payment terms may result in cancellation of winning bids and potential revocation of bidding privileges.

Auction Closing

Bidding will cease on most items at the time described within the auction description.

If a lot receives a bid within the last 10 min. it will remain open for an additional 10 min.

If any further bidding occurs, the extension timer will reset to 10 min.

If no further bidding activity occurs, the lot closes when the timer runs out.

Errors and Product Non-Availability

Brentwood Wine Company endeavors to accurately represent each item it offers and to deliver all such items to winning bidders. Occasionally, however, we may learn that an item is not available or that information that we have received is inaccurate. We may therefore infrequently be forced to remove an item from auction, or modify its description during an auction. In this case, we will notify the current winning bidder(s). Likewise, where we learn of this after the close of auction, we will notify winners and refund any purchase price if an item is not available or not desired. In the rare instances where the item received by the winner has not been correctly described in some substantial way, we will work to reach a mutually satisfactory resolution or pay to have the item returned to us and refund charges.

Right to Change Auctions & Rules

Brentwood Wine Company reserves the right to modify the specifics of any auction, including end date and items offered. In some cases, we may withdraw an item before the auction closes.

Brentwood Wine Company reserves the right to modify the Auction Rules at any time without notice. Such changes will be clearly posted in this section and the one listed above.

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